Lead Generation Specialist / Marketing Specialist |
| June 10, 2013 - August 30, 2013 |
| Location: | Wakefield, MA |
| Exempt/Non-Exempt: | Exempt |
| Employment Type: | Full Time |
| Department: | Case |
| Description: | This position may be based in either of The Advocator Group's locations in Wakefield, MA or Longwood, FL.
GENERAL SKILLS:
� Results Driven
� Persistence
� Time Management
� Telephone Sales
� Customer Service
� Not dismayed by rejection
� Professionalism
� Knowledge of Service
BUSINESS PARTNERING AND REPORTING:
� Reports to Director of Marketing
� Partners with Intake and Case Department to ensure a smooth transition for the referred client.
� Supported by Marketing with appropriate materials and scripting to educate and engage the clients. |
| Duties: | ESSENTIAL DUTIES:
� Conduct outgoing calls to a population of consumers including but not limited to former clients of the Advocator Group and Crowe Paradis to educate them about our service offerings
� Educate individuals about the Advocator Group and engage them so that they look to us to provide them useful information by signing up for our newsletter
� Ability to generate referrals which directly relate to SSDI or Medicare revenue
� Obtain names and telephone numbers of potential clients from sources such as telephone directories, and lists purchased from other organizations.
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| Qualifications: | QUALIFICATIONS:
� Experience working as a telemarketer, customer service representative or in a fast paced call center environment.
LEADERSHIP THAT MODELS AND TAKES RESPONSBILITY FOR CREATING AN ORGANIZATION THAT UPHOLDS THE FOLLOWING CORE VALUES:
� HUMILITY - Set aside egos and focus on the team�s challenges and goals. Consider others� needs, be understanding, and stay grounded and focused on serving our clients as a team.
� INTEGRITY - Be open and honest above all else. Show a strong moral character by working in an unbiased and transparent manner that earns trust from those around you. Always choose to �do the right thing� because it is good for business.
� COMMITMENT - Be passionate about your work and the services we offer. Believe that we provide value to clients. Stay focused on the process and be committed to achieving successful outcomes.
� OPTIMISM - Be positive by seeing challenges as opportunities. Focus on solutions and be confident in your ability to succeed. Let your enthusiasm be seen by everyone. Find ways to have fun and make people smile.
� LEARNING - Recognize that the drive to learn is the key to growth, success, and happiness. Seek continuous improvement in all areas of work and life. Be open-minded, disciplined, self-motivated, and believe that knowledge is the key to success for our employees, our organization, our community, and our clients.
� CREATIVITY - Understand that action begins with a thought. Our ideas are the basis for who we are and how we grow as an organization. Our success is a direct result of our ability to innovate through change.
The Referral Specialist role is a non-exempt position with no travel requirements
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